Privacy Policy

Educarte Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.educarte.co.uk or contact us via our communication channels.

Please read this policy carefully. If you do not agree with the terms, please do not access our website or provide us with your personal information.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the “Last Updated” date. Any changes will be effective immediately upon posting the revised policy on our website. You are encouraged to periodically review this policy to stay informed of updates. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information that you voluntarily provide to us when you express an interest in our services, contact us via phone, WhatsApp, email, or through our website. This includes, but is not limited to:
  • Your name
  • Contact information (email address, phone number, address)
  • Academic history (qualifications, grades, transcripts)
  • Professional history (CV, work experience)
  • Demographic information (nationality, country of residence)
  • Your university and course preferences
  • Any other information you choose to provide in your communications with us.

• Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

• Financial Data: We do not directly process your payments for university applications or tuition fees. Therefore, we do not store your full financial details. Any financial transactions related to our commission are handled directly between you, the university, and our company, and we will only process limited financial data necessary for our accounting and commission reconciliation, such as transaction references.

• Data from Social Networks: If you interact with us through social media platforms, we may collect information such as your name and profile details, depending on your privacy settings on those platforms.

• Mobile Device Data: If you access our website from a mobile device, we may collect device information such as your mobile device ID, model, and manufacturer.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised service. Specifically, we may use the information collected about you via our services to:

• Assess your eligibility and match you with suitable UK university programs.
• Submit your application and related information to our partner UK universities and educational establishments.
• Communicate with you about your application status, university offers, and other related inquiries.
• Administer and manage our relationship with you.
• Compile anonymous statistical data for internal analysis to improve our services.
• Email you regarding updates about our services or relevant educational opportunities (you can opt out at any time).
• Fulfil our contractual obligations and manage the business relationship between you, us, and our university partners.
• Respond to legal requests and prevent potentially illegal or harmful activities.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• University Partners: The core of our service involves sharing the personal and academic information you provide with our partner, UK universities and colleges, to facilitate your application and ensure a smooth transition. This is essential for the service you have requested from us.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

• Business Partners: We may share your information with our business partners (e.g., other educational agencies we collaborate with) to offer you certain products, services, or promotions, but only with your explicit consent.

• Sale or Bankruptcy: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the successor entity.

4. Tracking Technologies

• Cookies and Web Beacons: We may use cookies, web beacons, and other tracking technologies on our website to help customize your experience and improve our services. Most browsers are set to accept cookies by default. You can remove or reject cookies, but this may affect the availability and functionality of our website.

5. Third-Party Websites

Our website may contain links to third-party websites, such as the websites of our partner universities. We are not responsible for the content or privacy and security practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under this age, please contact us immediately.

8. Your Rights and Choices

You have the right to:

• Review and Change Your Information: You may at any time review or request changes to the information we hold by contacting us.
• Opt-Out of Communications: You may opt-out of receiving marketing or promotional communications from us by following the unsubscribe instructions in those emails or by contacting us directly.

• Request Data Deletion: You can request the deletion of your personal information, subject to certain legal and contractual obligations we have (e.g., the need to retain application data for a reasonable period for financial and legal compliance).

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Educarte Ltd
Office 12483, 182-184 High Street North, Eastham, London, England, E6 2JA
Email: info@educarte.co.uk
Tel UK: 02034321186
WhatsApp: +447424541984
Website: www.educarte.co.uk  
Company Reg no: 15053738